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Betting Rules
These Betting Rules explain the general terms that apply when you use the betting services available through Just Casino. They are intended to help you understand how bets are placed, accepted, settled and recorded. Please read these rules together with the applicable Terms and Conditions, Privacy Policy and Responsible Gambling information before using the site. By placing a bet, you confirm that you understand and accept the rules that apply to that bet.
1. General betting conditions
These rules apply to bets placed through Just Casino using an account that has been opened and maintained in accordance with the applicable account terms. You must be legally permitted to participate in online gambling in your location. You must also meet any applicable minimum age requirement and comply with all laws that apply to you as a player in Australia. Just Casino may require information to verify your identity, age, location or account details before accepting or settling a bet.
You are responsible for keeping your account credentials secure and for ensuring that all information provided to Just Casino is accurate and current. Bets placed using your account may be treated as having been placed by you unless there is evidence of unauthorised access or another issue that Just Casino is required to consider under its policies. You should check your account activity regularly and contact support through the available site channels if you identify an error or activity you do not recognise.
Only one account may be used by each player unless Just Casino expressly permits otherwise. Accounts must not be used on behalf of another person, and you must not allow another person to place bets using your account. Just Casino may suspend, restrict or close an account where it reasonably suspects a breach of these rules, the account terms, applicable law or the integrity of a betting market.
Betting responsibly
Gambling should be treated as entertainment, not as a way to make money or recover losses. Set limits before you play and avoid betting more than you can afford to lose. Do not gamble when affected by alcohol, drugs, stress or financial pressure. If gambling is no longer enjoyable or begins to affect your finances, relationships, work or wellbeing, stop playing and seek independent support. Tools such as deposit, wagering, loss or session limits may be available, subject to the features offered on the site.
2. Placing and accepting bets
A bet is placed when you select the relevant market or game option, enter the stake where required, review the displayed information and confirm the transaction. Before confirming, check the selection, odds or price, stake, potential return and any other details shown on the bet slip. Once submitted, a bet may not be changed, cancelled or withdrawn unless the applicable rules or Just Casino allow it.
A bet request is not necessarily accepted merely because it has been submitted. A bet becomes accepted only when it is recorded as accepted in the relevant account or betting history. Just Casino may refuse or limit any bet, market, stake or transaction where permitted by the applicable terms. This may occur because of technical issues, market restrictions, account restrictions, suspected irregular activity, a pricing error, a responsible gambling control or another legitimate operational reason.
The information displayed on the site at the time a bet is accepted is the information that generally applies to that bet, subject to correction under these rules. You should retain your confirmation or check your betting history after placing a bet. If a bet does not appear in your history, do not assume that it was accepted. Contact Just Casino through the available support channel before attempting to place it again, as repeated submissions may result in more than one accepted bet.
Odds, prices and errors
Displayed odds, prices, balances and potential returns may be affected by technical or human error. If a clear error is identified, Just Casino may correct, void or otherwise manage the affected bet in accordance with the applicable terms and the nature of the error. Where possible, the site may provide information about the corrected position. A player must not deliberately take advantage of an obvious error or malfunction. Any such conduct may result in account review, cancellation of affected transactions or other action permitted by the applicable rules.
- Review all bet details before confirming a wager.
- Do not place duplicate bets while waiting for a confirmation message.
- Check your account history to confirm whether a bet was accepted.
- Report suspected errors or unauthorised activity as soon as possible.
- Do not attempt to exploit a technical fault, pricing error or system malfunction.
3. Bet outcomes and settlement
Bets are settled using the official result or outcome applicable to the relevant event, market or game. The settlement method can differ depending on the product and bet type. Event-based bets may be settled using the result confirmed by the relevant sporting body, competition organiser or other recognised source. Casino and game bets are generally settled according to the result generated and recorded by the relevant game system. The outcome shown in your account or betting history is the primary record of settlement.
Where an event is postponed, abandoned, interrupted, rescheduled or materially changed, the bet may be subject to specific market rules. Some bets may remain valid, while others may be voided or settled according to the eventual outcome. The treatment can depend on the market, the point at which the event changed and whether a result was already determined. You should review the information provided for the relevant market before placing a bet.
If an event or game is cancelled, does not take place, cannot be completed or has no valid result, affected bets may be cancelled or settled as void unless a specific rule provides another outcome. Where a bet includes several selections, the removal of one selection may affect the remaining bet in accordance with the rules for that bet type. Dead heats, ties, draws, abandoned events and other unusual outcomes may also be handled under the applicable market rules.
Settlement and account balances
Winning bets are normally credited to the relevant account after the outcome has been verified and the bet has been settled. Settlement may be delayed while results are checked, markets are reviewed or account verification is completed. A balance shown in an account may be provisional if a transaction, market or result is still under review. Just Casino may correct a balance where a bet was settled incorrectly, a result was amended or a transaction was affected by an error.
If you believe a bet has been settled incorrectly, review the bet details first and raise the issue through the available support channel. Provide the relevant bet reference, date and description of the concern where those details are available. Complaints are considered under the applicable complaints process, and additional information may be requested to investigate the matter.
4. Payments, cancellations and account restrictions
Deposits, withdrawals and other account transactions are subject to the payment methods and conditions made available through Just Casino. You may be required to complete identity or source-of-funds checks before certain transactions are processed. A payment may be delayed, declined, reversed or restricted where required for security, fraud prevention, responsible gambling, compliance or technical reasons. Transaction processing times can vary and are not guaranteed unless expressly stated in the applicable terms.
A bet does not automatically become refundable because you change your mind, select the wrong option or experience an unsuccessful result. Cancellation, refund or voiding is available only where provided by the applicable betting rules, a responsible gambling measure, a technical correction or another permitted reason. If a bet is cancelled or voided, the stake will generally be handled in accordance with the rule that applies to the relevant transaction.
Just Casino may temporarily restrict an account, market or transaction while it carries out verification, investigates suspicious activity, resolves a technical matter or meets a legal or regulatory obligation. You must cooperate with reasonable requests for information. If an account is closed or restricted, bets and funds will be dealt with under the applicable Terms and Conditions and any legal requirements. Nothing in these rules limits rights that cannot lawfully be excluded.
Technical interruptions
Online services depend on internet connections, devices, software and third-party systems. Just Casino does not guarantee that the site, betting markets or account services will always be available, uninterrupted or error-free. If a technical interruption occurs, do not assume that a bet was accepted. Check your betting history when access is restored and contact support if the status remains unclear. Bets recorded by the system may be used to determine whether a transaction was received and accepted, subject to any correction required under these rules.
5. Rule changes and player acknowledgement
Just Casino may update these Betting Rules when products, technology, legal requirements, risk controls or operating practices change. The current version published on the site applies to bets placed after the relevant update, unless a different application is required by law or expressly stated. You should review the rules from time to time, particularly before using a new product or market.
By using the betting services, you acknowledge that betting involves risk and that outcomes are not guaranteed. You agree to follow these rules, the applicable account terms and any instructions displayed for a particular market or game. If there is an inconsistency between general information and a specific market rule, the specific rule may apply to that market. If you are unsure about a bet, do not place it until you understand the relevant conditions.
For questions, account concerns or complaints, use the support and contact options published on the Just Casino website. Do not send sensitive account information through an unsecured or unofficial channel. If you need help with gambling, use the responsible gambling information available on the site and consider contacting an appropriate independent support service in Australia.